ProStudioMasters Privacy Policy

Your privacy is important to ProStudioMasters.com Inc. (“Company”, “we”, or “us”) and we are committed to protecting the privacy of your information. This Privacy Policy describes how we collect, use, store, share and protect your information in connection with the Company’s website located at www.prostudiomasters.com (the “Site”), and the services and tools (including, but not limited to, mobile applications and other software applications) related to the Site (collectively, the “Service”). This Privacy Policy applies when you access, visit or use the Service. This Privacy Policy is part of, and is governed by, the terms and conditions set forth in the Terms of Service located at http://www.prostudiomasters.com/terms (the “Terms of Service”).

By affirmatively accepting the terms of this Privacy Policy when you create an account through the Service, or by otherwise accessing, visiting or using the Service, you expressly consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy and in the Terms of Service.

We will notify you of changes to this Privacy Policy by posting the amended terms on the Service. If you have created an account through the Service you will be asked to affirmatively accept the new terms in order to continue using the Service. If you do not agree to the new terms, you should cease using the Service, and you may terminate your account by contacting us using the information in Section 15 below.

1. Information Collected from You by the Company. We may collect information that you provide to us in connection with your use of the Service when you register as a user of the Service, or if you send e-mail messages or other information to us through the Service. If you register for an account through the Service, you will be required to provide your email address and to create a user name and password. If you place an order through the Service, you may be asked to provide your billing information, including your name and a payment card number, expiration date and security code, as well as the postal address associated with that payment card. We may also collect information that you provide to us when you communicate with any of our departments such as customer service, sales or technical services.

If you use the “email a friend” functionality on the Service to notify a friend about a product or service offered through the Service, we will ask you for your friend’s name and email address. If you provide your friend’s name and email address we will automatically send the friend an email from you. We do not use the email you provide to send any communication other than the email you send to your friend.

2. Information You Share on the Service. Some portions of the Service allow you to submit comments, reviews, ratings and other content. This content may be displayed on the Service and may be viewable by other users of the Service.

3. Information Automatically Collected Through the Service. We may automatically collect information about you when you use the Service. If you access the Service through a mobile device, we will automatically collect information such as your device ID and device type. If you access the Service through a computer, we will automatically collect information such as your browser type and version, computer and connection information, statistics on page views, traffic to and from the Service, IP address and standard web log information.

4. Cookies. We may automatically collect information from you when you use the Service using “cookies”. Cookies are small amounts of data that are stored within your computer’s Internet browser and that are accessed and recorded by the websites that you visit so that they can recognize the same browser navigating online at a later time.

Information that may be collected by cookies when you use the Service may include, without limitation:

You can set your browser to reject cookies or to notify you when you are sent a cookie. However, if you disable cookies you may not be able to use all features of the Service, including the features that are only made available to registered members of the Service.

5. Information Provided to Us by Social Networking Services. By logging in to the Service through a third party social networking service, such as Facebook or Twitter, you give us permission to access, store and use any information that you permit the applicable third party social networking service to share with us in accordance with the privacy settings that are applicable to your account with that social networking service. We encourage you to review, and if necessary, adjust, your privacy settings on the applicable social networking service before logging in to the Service through a social networking service. Information that we receive from third party social networking service is stored and used by us in accordance with this Privacy Policy.

6. Collection of Information by Third Parties. If you visit the Service from a third-party website the third-party website may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party website to the Service. Your activities on the Service while this type of code is active may be reported back to the third party website. The presence of a third party navigation bar at the top of a webpage is an indication that the third party website may be able to see your activity on the Service.

We may also provide social media features through the Service that enable you to share information with your social networks and to interact with the Service on various social media sites. Your use of these features may result in the collection or sharing of information about you by these sites, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites.

The Service may include third-party advertising, links to other websites, and other content from third-party businesses. These third-party websites, businesses, and advertisers, or advertising companies working on their behalf, may use web beacons and cookies to measure the effectiveness of their ads, personalize or optimize advertising content and to track users who click on the links made available through the Service. We do not have access to or control over web beacons or cookies that these third parties may use. We are not responsible for the privacy practices of these third parties and we encourage you to read their privacy policies.

Some third-party advertising companies may provide a mechanism to opt-out of their technology. For more information about the opt-out process, you may visit the Network Advertising Initiative website, available at http://www.networkadvertising.org/managing/opt_out.asp

7. Use of Information by the Company. We may use information that we collect about you through the Service to:

8. Our Disclosure of Information to Third Parties. We do not sell, rent or lease your information to third parties for their own marketing purposes. However, we may disclose your information to the following third parties:

9. No Spam, Spyware or Spoofing. We do not tolerate spam. To report Company-related spam or spoof emails to us, please forward the email to privacy@prostudiomasters.com. You may not use our communication tools to send spam or otherwise send content that would violate the Terms of Service.

10. Security. We take reasonable measures to protect the information you provide to us or submit through the Service against loss, theft and unauthorized use, disclosure, or modification. However, we cannot guarantee or warrant the security of any information you transmit to us or submit through the Service and you do so at your own risk. No internet or email transmission is ever fully secure or error-free. Email sent to or through the Service may not be secure. You should use caution whenever submitting information online and take special care in deciding what information you send to us via email.

11. Accessing, Changing and Managing Your Information. You may change and update the information you provide through the Service, or change your preferences concerning how we use your information, as follows:

A. Changing, Updating or Deleting Your Information. You may make changes to the user information you have provided in connection with your account by logging in to your account and changing the applicable information, or by contacting us at privacy@prostudiomasters.com. If you choose to terminate your account, you may also request that we delete your information by contacting us at privacy@prostudiomasters.com. Following receipt of a request from you, we will take reasonable steps to update, correct or delete your information.

B. Email Communications. You can always choose not to receive email communications from us or our third party marketing partners, by following the “unsubscribe” instructions in any email communication you receive from us or our third party marketing partners.

12. No Use by Children. The Service is not intended for use by children under the age of thirteen (13). We will never knowingly collect information directly from children under the age of thirteen (13) without verifiable parental consent. If you are under the age of thirteen (13), please do not provide us with information of any kind whatsoever. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. If you have reason to believe that we may have accidentally received information from a child under the age of thirteen (13), please contact us immediately at privacy@prostudiomasters.com

13. Use of Information Outside of Your Country of Residence. If you are located outside of the United States or Canada and choose to use the Service or provide your information to us, your information may be transferred, processed and stored in the United States or Canada. U.S. and Canadian privacy laws may not be as protective as those in your jurisdiction. Your agreement to the terms of this Privacy Policy followed by your submission of information in connection with the Service represents your agreement to this practice. If you do not want your information transferred to or processed or stored in the United States or Canada, you should not use the Service.

14. Retention of Your Information. We retain information for active accounts as long as it is necessary and relevant for our operations. In addition, we may retain information from closed accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce the Terms of Service and take other actions permitted by law. The information we retain about you will be handled in accordance with this Privacy Policy.

15. How to Contact Us. If you have any questions about the Privacy Policy or our use of the information we collect from you in connection with the Service, you may contact us by email at privacy@prostudiomasters.com, or by postal mail at ProStudioMasters.com Inc., 2001 University Street, Suite 1700, Montreal, QC H3A 2A6, Attention: Privacy Policy.

What is High-Resolution Audio?

High-resolution audio offers the highest-fidelity available, far surpassing the sound quality of traditional CDs. When you listen to music on a CD or tracks purchased via consumer services such as iTunes, you are hearing a low-resolution version of what was actually recorded and mastered in the studio. ProStudioMasters offers the original studio masters — exactly as the artist, producers and sound engineers mastered them — for download, directly to you.

What do I need for playback?

You may need additional software / hardware to take full advantage of the higher 24-bit high-res audio formats, but any music lover that has heard 16-bit vs 24-bit will tell you it's worth it!

Software for Mac OS X

Software for Windows

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